Essence Handpans - Privacy Policy

This Privacy Policy sets out the rules for the processing and protection of personal data provided by users in connection with the use of the online store available at http://essence-handpans.com/.

1. Personal Data Administrator

The administrator of personal data is Pracownia Psychologiczna and Essence Handpans - Karol Domański, the owner of the online store available at http://essence-handpans.com/.

2. Scope of Collected Data

We process the following personal data:

• name and surname,
• e-mail address,
• phone number,
• delivery address,
• IP address,
• payment data (e.g., bank account number, transaction details).

3. Purpose and Legal Basis of Data Processing

Personal data are processed for the purpose of:

• order fulfillment,
• handling inquiries and complaints,
• user account management,
• fulfilling legal obligations (e.g., tax),
• marketing of own products and services (if consent is given),
• analytics and statistics (e.g., Google Analytics, Google Merchant Center).

The legal basis for data processing is:

• performance of a contract (Art. 6(1)(b) GDPR),
• legal obligation (Art. 6(1)(c) GDPR),
• legitimate interest of the administrator (Art. 6(1)(f) GDPR),
• user consent (Art. 6(1)(a) GDPR).

4. Data Sharing

Personal data may be shared with:

• courier companies and payment operators for order fulfillment,
• IT and hosting service providers,
• entities authorized by law.

5. Cookies and Analytical Tools

The website uses cookies and analytical tools such as Google Analytics and Google Merchant Center to analyze website traffic and optimize the offer. The user can manage cookies in their browser settings.

6. Data Retention Period

Personal data are stored for the period necessary to achieve the purposes for which they were collected and in accordance with applicable law.

7. User Rights

The user has the right to:

• access their data,
• rectify data,
• delete data,
• restrict processing,
• data portability,
• object to processing,
• withdraw consent at any time.

To exercise these rights, please contact us at: karol.domanski@refleksja.com.

8. Changes to the Privacy Policy

We reserve the right to make changes to the Privacy Policy. The current version will always be available on the store's website.

9. Contact

If you have any questions regarding the privacy policy, please contact us at: karol.domanski@refleksja.com.